Mobile devices, especially tablets and smartphones, have become ubiquitous in recent years because they have the capabilities of a real computer: internet connection, e-mail, very high quality graphic display and the ability to run several applications simultaneously. These devices have in common the lightness of the weight thanks to the flash memory for the storage of the Data Recovery Services.
On mobile devices, two types of Data Recovery Services access failures are encountered, the physical failure when the device is completely out of service, and the software failure when the Data Recovery Services has been intentionally or accidentally erased. Customer satisfaction is generally low in this type of service because the data recovered is very often in bulk and the corruption rate is very high.
The mobile device data search service is limited and conditioned. First of all, the support devices such as a seagate mobile or portable drive must be perfectly functional, having no failure preventing the analysis of the memory. That being said, any broken mobile will not be supported for a data search service. We remind you that our business is indeed the recovery and research of data and is not at all the repair of any device whatsoever.
When depositing or sending the mobile device: Smartphone or Tablet, it is up to the customer to specify on the support form the type of treatment desired: regular or urgent. The main difference is in the processing time. The faster the processing, the higher the cost.
Success in finding the requested files is never guaranteed because technically speaking this guarantee is meaningless. A perfect success of data recovery on smartphone and tablet depends on the conditions of data loss, the manipulations carried out as well as the time elapsed between the loss and the search for the lost data.
